Comments on: PayPal Account Frozen

By: TLA Adds New Payout Option - [tmbchr]â„¢

TLA Adds New Payout Option - [tmbchr]â„¢ — Sun, 30 Mar 2008 00:21:48 +0000

[...] Recently, on an unrelated (I hope) note, I had my PayPal account frozen. I was getting deposits from TLA every month into PayPal, along with the odd donations here and there from generous readers of this site. After getting that whole thing sorted out, I have since removed all PayPal code from my site and not used its services as a money collection/transfer service - frankly because I don’t trust them. They have the ability to freeze my associated assets randomly and not tell me why and then ask me to provide documentation of something I’m not? Baloney. Not a consumer service I have much reason to continue using. [...]

By: Best PayPal Alternatives? - [tmbchr]â„¢

Best PayPal Alternatives? - [tmbchr]â„¢ — Sun, 23 Mar 2008 17:52:32 +0000

[...] After my recent scrape with PayPal, I’ve been considering whether or not I’m willing to go back to using their services at all. I’m curious if any of my readers have had any positive experiences with other online payment systems who might be competitors to PayPal or who might offer a slightly different suite of services. Ideally, I’d like to be part of a service which operates more closely according to ideals of community / alternative / complementary currency and other systems of sharing value amongst communities. [...]

By: Big Elk

Big Elk — Wed, 19 Mar 2008 14:35:38 +0000

Well they wrote me back and here we have it:

Dear timothy boucher,

Thank you for your email. After reviewing your account, I am satisfied
you are not operating as a non-profit organization. The limitation on
your account has been lifted and no further information is required from
you.

If you have additional questions, please email us at
compliance@paypal.com.

Sincerely,
Lisa
PayPal Compliance Department
PayPal, an eBay Company

Â© 2008 PayPal Inc. All rights reserved. PayPal is located at 2211 N.
First St., San Jose, CA 95131.

No explanation, nothing. I guess when you control all the cards you don’t need to show them to the other players to keep winning…

By: Big Elk

Big Elk — Tue, 18 Mar 2008 16:45:40 +0000

I contacted PayPal customer service about this today around noon at 1-888-221-1161 and spoke to a rep who told me that I had to email compliance@paypal.com about this issue, and that I could *not* speak to anyone on the phone about it first. Which is obviously annoying, but I wrote them back with the following:

Hello, I’m writing to resolve an issue with my PayPal account, which is detailed below.

I have gotten a couple of emails regarding my account, saying that I need to provide information about being a non-profit organization. However, I am not a non-profit organization and none of the emails I have received have given me any steps to take regarding this.

I just spoke with a PayPal agent over the phone, and he said that I needed to email this address to have the issue resolved. I would like to speak to a customer service rep over the phone regarding this issue, if possible, as I am puzzled as to what is going on, and what caused this suspended status to be triggered on my account.

Thanks for your help!

Supposedly, they will email me back within 24 hours, but I am not holding my breath. The rep I spoke with asked me if I was accepting donations through my account, and I said yes. But he wouldn’t give me more information as to why that might be a problem or might have triggered a system response. Will keep updating this here…